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Terms & Conditions

Boutique Hotel “Cortijo La Vista” applies the terms and conditions below. These conditions are valid from the moment a reservation is made until the end of the stay at our resort.

1. General

  • These terms and conditions apply to all guests of Boutique Resort “Cortijo La Vista”, Carretera CO7404, km 4.5, 14209 El Hoyo (Bélmez), Córdoba, Andalusia, Spain.
  • Feiko Hofste and Daniëlle Schraven are the owners of Cortijo La Vista. They may be represented by a third party.
  • By making a reservation, the guest agrees to these terms and conditions.
  • A copy of the terms and conditions will be provided upon request.
  • Guests must have a permanent residence or place of stay.
  • Staying at the resort is at the guest’s own risk. The owners are not liable for loss, damage or theft of guests’ belongings.
  • Any damage to property of Cortijo La Vista must be reported immediately and compensated.
  • Instructions given by staff must be followed at all times.
  • If these terms are violated, or in case of inappropriate behaviour, access to the resort may be denied without any right to refund.
  • In case of dispute, the administration of the owners is binding unless proven otherwise.
  • Guests are required to comply with the house rules of Cortijo La Vista.

2. Reservation and confirmation

  • Reservations can be made by phone, email, in writing or via our website.
  • After receiving the request, we will send a confirmation. The reservation becomes final at that moment.
  • The confirmation includes a reference to these terms and conditions.

3. Payment

  • A deposit of 50% of the total rental amount is required at the time of booking.
  • The remaining balance must be paid no later than 14 days before arrival, unless otherwise agreed.
  • If payment is not received on time, we reserve the right to cancel the reservation. The cancellation policy will then apply.

4. Cancellation and no-show

  • For a non-refundable rate, 100% of the amount is due in case of cancellation.
  • For a standard rate:
    • Cancellation up to 30 days before arrival: free of charge.
    • Cancellation between 30 and 14 days before arrival: 50% of the amount is due.
    • Cancellation within 14 days or no-show: 100% of the amount is due.
  • Refund of the deposit depends on the above cancellation terms.

5. Arrival and departure

  • Check-in from 15:00.
  • Check-out before 11:00. Early check-in or late check-out is possible upon request and may incur an additional fee.
  • No refunds will be made in case of early departure.

6. Responsibility and damage

  • Guests are expected to leave their accommodation in a tidy condition.
  • Any damage or missing inventory must be reported immediately and will be charged.
  • Waste must be disposed of in the designated bins.

7. Pets and smoking

  • Pets are not allowed unless agreed upon in writing beforehand.
  • Smoking is not permitted inside the accommodation.

8. Force majeure and liability

  • The owners are not liable for inconvenience caused by external factors such as power outages, construction work or natural events.
  • In case of force majeure (such as war, natural disasters, political unrest), the rental agreement may be cancelled without liability.
  • The owners are only liable for damage resulting from intent or gross negligence.
  • Damage caused by the guest’s health condition or actions is excluded from liability.
  • We are not liable for damage normally covered by travel or cancellation insurance.
  • Any compensation for demonstrable loss of enjoyment is limited to the amount of the rental fee.

9. Final provision

  • By making a reservation at Cortijo La Vista, boutique hotel in Andalusia, the guest agrees to these terms and conditions.

House Rules

We’re delighted to welcome you. To ensure that you — and all other guests — can enjoy peace, space and comfort, we’ve put together a few house rules. Not strict, just friendly — exactly how we like to be welcomed ourselves.

Arrival & Departure

  • Arrival: from 3:00 PM
  • Departure: by 11:00 AM (late check-out available upon request)
  • Luggage storage: available in the lobby during reception hours
  • Early departure: no refund

Breakfast

  • Served between 8:15 and 10:00 AM (in the salon or on the terrace)
  • Not included by default – please reserve when booking or at least the day before
  • Dietary requirements? Please let us know in advance

Dinner & Theme Evenings

  • On request, we serve a daily menu – please inform us in the morning
  • Two theme evenings per week (see website or information board)

Room Key

  • Key provided upon arrival
  • Lost key: €25 (payment via cash, payment request or PayPal)

Air Conditioning

Please use the air conditioning only when you are in the room — for the sake of the environment and the peaceful atmosphere.

Linen & Towels

  • Bed linen included – changed after one week
  • Towel change: twice per week
  • Pool towels available on request
  • No daily bed-making (for privacy and tranquillity)

House Rules During Your Stay

  • Quiet hours between midnight and 8:00 AM
  • Visitors only upon request and may incur an additional fee
  • Free parking on the property
  • Please dispose of waste in the appropriate bins
  • Noticed anything unusual? Please report it immediately

Pets & Smoking

  • Pets are not allowed in the rooms
  • Smoking is only permitted in the designated area near the car park

We hope you enjoy a wonderful stay at Cortijo La Vista, boutique hotel in Andalusia.

For questions, requests or suggestions, we are always here to help.

 

Hasta pronto in the silence of the Guadiato – Daniëlle & Feiko