Terms & Conditions
Boutique Hotel “Cortijo La Vista” applies the terms and conditions below. These conditions are valid from the moment a reservation is made until the end of the stay at our resort.
1. General
- These terms and conditions apply to all guests of Boutique Resort “Cortijo La Vista”, Carretera CO7404, km 4.5, 14209 El Hoyo (Bélmez), Córdoba, Andalusia, Spain.
- Feiko Hofste and Daniëlle Schraven are the owners of Cortijo La Vista. They may be represented by a third party.
- By making a reservation, the guest agrees to these terms and conditions.
- A copy of the terms and conditions will be provided upon request.
- Guests must have a permanent residence or place of stay.
- Staying at the resort is at the guest’s own risk. The owners are not liable for loss, damage or theft of guests’ belongings.
- Any damage to property of Cortijo La Vista must be reported immediately and compensated.
- Instructions given by staff must be followed at all times.
- If these terms are violated, or in case of inappropriate behaviour, access to the resort may be denied without any right to refund.
- In case of dispute, the administration of the owners is binding unless proven otherwise.
- Guests are required to comply with the house rules of Cortijo La Vista.
2. Reservation and confirmation
- Reservations can be made by phone, email, in writing or via our website.
- After receiving the request, we will send a confirmation. The reservation becomes final at that moment.
- The confirmation includes a reference to these terms and conditions.
3. Payment
- A deposit of 50% of the total rental amount is required at the time of booking.
- The remaining balance must be paid no later than 14 days before arrival, unless otherwise agreed.
- If payment is not received on time, we reserve the right to cancel the reservation. The cancellation policy will then apply.
4. Cancellation and no-show
- For a non-refundable rate, 100% of the amount is due in case of cancellation.
- For a standard rate:
- Cancellation up to 30 days before arrival: free of charge.
- Cancellation between 30 and 14 days before arrival: 50% of the amount is due.
- Cancellation within 14 days or no-show: 100% of the amount is due.
- Refund of the deposit depends on the above cancellation terms.
5. Arrival and departure
- Check-in from 15:00.
- Check-out before 11:00. Early check-in or late check-out is possible upon request and may incur an additional fee.
- No refunds will be made in case of early departure.
6. Responsibility and damage
- Guests are expected to leave their accommodation in a tidy condition.
- Any damage or missing inventory must be reported immediately and will be charged.
- Waste must be disposed of in the designated bins.
7. Pets and smoking
- Pets are not allowed unless agreed upon in writing beforehand.
- Smoking is not permitted inside the accommodation.
8. Force majeure and liability
- The owners are not liable for inconvenience caused by external factors such as power outages, construction work or natural events.
- In case of force majeure (such as war, natural disasters, political unrest), the rental agreement may be cancelled without liability.
- The owners are only liable for damage resulting from intent or gross negligence.
- Damage caused by the guest’s health condition or actions is excluded from liability.
- We are not liable for damage normally covered by travel or cancellation insurance.
- Any compensation for demonstrable loss of enjoyment is limited to the amount of the rental fee.
9. Final provision
- By making a reservation at Cortijo La Vista, boutique hotel in Andalusia, the guest agrees to these terms and conditions.
House Rules
We’re delighted to welcome you. To ensure that you — and all other guests — can enjoy peace, space and comfort, we’ve put together a few house rules. Not strict, just friendly — exactly how we like to be welcomed ourselves.
Arrival & Departure
- Arrival: from 3:00 PM
- Departure: by 11:00 AM (late check-out available upon request)
- Luggage storage: available in the lobby during reception hours
- Early departure: no refund
Breakfast
- Served between 8:15 and 10:00 AM (in the salon or on the terrace)
- Not included by default – please reserve when booking or at least the day before
- Dietary requirements? Please let us know in advance
Dinner & Theme Evenings
- On request, we serve a daily menu – please inform us in the morning
- Two theme evenings per week (see website or information board)
Room Key
- Key provided upon arrival
- Lost key: €25 (payment via cash, payment request or PayPal)
Air Conditioning
Please use the air conditioning only when you are in the room — for the sake of the environment and the peaceful atmosphere.
Linen & Towels
- Bed linen included – changed after one week
- Towel change: twice per week
- Pool towels available on request
- No daily bed-making (for privacy and tranquillity)
House Rules During Your Stay
- Quiet hours between midnight and 8:00 AM
- Visitors only upon request and may incur an additional fee
- Free parking on the property
- Please dispose of waste in the appropriate bins
- Noticed anything unusual? Please report it immediately
Pets & Smoking
- Pets are not allowed in the rooms
- Smoking is only permitted in the designated area near the car park
We hope you enjoy a wonderful stay at Cortijo La Vista, boutique hotel in Andalusia.
For questions, requests or suggestions, we are always here to help.
Hasta pronto in the silence of the Guadiato – Daniëlle & Feiko